The Good Listening Workshop

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Children's faces are blurred to protect their identity

One of the participants in our November 9th psychological first aid class liked the training so well he asked us to provide training in good listening to the staff and students at Shaheed Benazir Bhutto Women’s University. The traditional colonial approach to education actually prevents individuals of high status from listening to anyone below them in the hierarchy. The purpose of this workshop was to introduce the idea that everyone’s opinions deserve a hearing.

On November 27th, a total of 40 students and 8 faculty members participated in the training workshop at the university’s Office of Research, Innovation, and Commercialization (ORIC).

The participants learnt that good listening goes beyond merely hearing words. It’s about understanding, empathizing, and responding effectively in a non-judgemental manner.  This is crucial for building trust, strengthening relationships, and fostering a positive learning environment.

The workshop featured role plays that emphasized good listening between management and teachers, between teachers and students, and between senior and junior students. By promoting active listening, the session aimed to empower participants to create supportive spaces for meaningful dialogue, ultimately enhancing mental well-being and fostering a stronger, more resilient educational community.

The students told us that they felt the experience would play a pivotal role in their success as professionals and effective team members. Faculty members also asked for a second session for faculty and management because the role-playing exercises had provided practical insights into how good listening can enhance communication and relationships in both academic and professional settings.